Workflow and Business Process Improvement

NKF Consulting's Workflow and Business Process Improvement ("BPI") team assists clients in streamlining the flow of work within the organization to improve productivity and quality (consistency) and reduce operation costs.  Our services can range in scale from incremental process improvement to full scale business transformation.  No matter the scale, we continuously focus on reduction of hand-offs between people or functions and the elimination of non-value-added activities.

 

Foundation of Process Improvement

Activity-based Management ("ABM") is the powerful foundation  for process  improvement and optimization.  ABM uniquely combines both process mapping and process costing functionality  to assist in the improvement of operational and strategic decision-making.  By using ABM,   executives gain insight into actual processes and activities as well as the costs associated with these processes and activities that can be defined and improved upon.

 

Key Components and Benefits of Process Improvement and Activity-based Management

NKF Consulting, through its many years of experience, can drive process improvement efforts through the implementation of the following:

• Process Mapping, using Activity-based Methodology: 
  • Identifies process improvement opportunities
  • Illuminates process costs and opportunities for reduction of redundant processes that increase costs.
  • Improves Customer service through the identification of non-value added activities.
• Linking processes to the organizations strategy. ABM also supports the identification of specific activities that enable/prevent the organization from achieving its strategic imperatives
• Utilization of enabling technology tools that provide continuous monitoring of mapped processes to report process variation
• Utilization of Lean and Six Sigma principles and expertise to identify and implement process changes:

Process Improvement Services available

 Strategic Alignment of Processes to Business Goals

Process Mapping

Activity Based Cost Identification and Management

Activity Based Budgeting

Process Redesign

Lean Process Implementation

Operations Planning

Six Sigma Planning and Implementation

Value Chain Modeling/ Redesign

Service Line Modeling/Redesign

Supply Chain Modeling/ Redesign

Process Control Point Identification and Assessment

Benchmarking and Reporting

 

Comprehensive Services, Creatively Applied